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Director of People and Culture

Milwaukee, WI · Human Resources

Title: Human Resources Lead
Company: Acts Housing
Work Location: 2414 W. Vliet St, Milwaukee, WI 53205

Would you like to work on a team transforming lives through homeownership while working at a fast-paced, exceptionally diverse, non-profit social enterprise?  Acts Housing is a place where every individual’s contributions are honored and where there is significant opportunity for personal and professional growth as the organization rapidly expands to meet the needs of our communities.

Position Summary:  The Director of People and Culture will be responsible for leading the vision, development, and execution of talent and culture initiatives aimed at the recruiting, onboarding, retention, and professional & personal growth of our team members. The role will report to the CEO  and serve as a member of the leadership team to ensure the development and advancement of an empowered, value-driven, high performing, diverse, and inclusive workplace culture.

What You'll Do:

  • Lead workforce planning and analysis, talent acquisition, learning and development, talent and performance management, employee engagement and retention, and rewards strategies.
  • Influence organizational decision-making with the use of KPIs, data, and best practices.
  • Contribute to organizational structure design and evolution to optimize workforce effectiveness and efficiency, meet business objectives, while achieving Culture & Talent capability at Acts.
  • Lead and develop results-driven performance management & feedback tools and processes that align with organizational values and goals.
  • Manage and support Office Managers allowing them to provide great service to internal and external stakeholders.
  • In partnership with the leadership team, develop and implement a comprehensive diversity, equity and inclusion strategy and promote supportive practices throughout the organization.
  • Develop and execute effective recruiting strategies to support organizational growth, prioritizing the timely sourcing and hiring of team members that satisfy specific role and skill needs, and are positive culture additions.
  • Develop and maintain industry compensation benchmarks at the organization to inform hiring, and rewards practices.
  • Provide hands-on mentorship, development, and career planning support for staff.
  • Responsible for maintaining a strong pulse on staff morale, engagement, and concerns, and working with management teams to maintain a healthy and vibrant workplace environment and culture.
  • Work with leadership to develop and execute ongoing campaigns promoting positive culture reinforcement, staff engagement, and team/individual appreciation and recognition.
  • Effectively address components of workplace culture that impede organizational and individual effectiveness in a manner consistent with organizational values.
  • Guide the recommendation, design, implementation, and testing of all human capital-related technology to improve established goals and outcomes.
  • Partner with the leadership team to lead all Talent & Culture initiatives, e.g., succession planning, talent development, change management, internal communications, etc.
  • Work proactively and effectively with all third-party partners.


What We're Looking For:

  • Minimum of 10 years of leadership experience in Human Resource Management
  • Master’s degree in business/organizational development preferred.
  • Senior Professional in Human Resources (SPHR) and/or SHRM Senior Certified Professional (SHRM-SCP) certification is strongly preferred.
  • Experience as an HR professional in a growth organization.
  • Experiences enriching organizational cultures and successfully leading innovative change programs to enhance the employee experience.
  • Demonstration of advanced knowledge in leading human resources practices, including talent management, organizational development, DEI, performance management, employee communications, and applicable laws and regulations governing these areas.
  • Forward-thinking, creative leadership style; and a trusted advisor and proactive partner.
  • Strong communicator and collaborator, with a very strong solutions orientation.
  • All Acts Housing employees must be Covid-19 vaccinated.

Benefits & Perks:

  • Paid Time Off (15+ days based on tenure) plus 12 Paid Holidays and 4 Personal Half Days

  • Medical, Dental, and Vision Insurance (United Healthcare)

  • Flexible Spending Account (FSA)

  • Health Savings Account (HSA)

  • 401(k) with 3% Company Contribution

  • Welfare Benefits Plan - term life, personal accident, and disability insurance

  • Voluntary Life and Personal Accident Insurance

  • Adoption Assistance Program

  • Maternity/Paternity/Adoption Leave

  • Paid Bereavement Leave

  • Commuter Benefits Program

  • Payroll Direct Deposit and Debit Card Options

  • Access to online library of 3,000 courses and 20,000 digital books

  • Discounts to various goods and services via the Insperity MarketPlace

About Acts Housing: 

Over its 27-year history, Acts housing has helped more than 3,500 low-to-moderate income families achieve homeownership; 1000 of those families reclaimed distressed properties with Acts' support.  Acts' full suite of homeownership services makes it a nationally recognized leader in homeownership, with significant demand both from our neighbors and community stakeholders to do even more to support new and existing markets. In 2022 alone, Acts supported more than 300 families to transition from renters to owners.  

Acts is a dynamic and growing organization that added 19 new employees in 2022 to better meet the needs of families in the markets we currently serve (Milwaukee and Beloit) and future markets that are eager to benefit from our homeownership services. Key programs include homebuyer education, real estate brokerage, home rehab coaching, and lending. Additionally, in 2022 Acts launched a homeownership acquisition fund with a goal of combatting predatory investment by purchasing 100+ homes annually and offering them exclusively to owner occupants.

Click on this link to watch a short 3-minute video about Acts Housing before applying.  
Acts Housing embraces equity and inclusion. We seek a diverse pool of candidates for our open positions knowing that a team comprised of people with unique characteristics, experiences and identity allow us to better serve our communities.
keywords: human resources, hr, human resources manager, human resources director, hr director, director, hr manger, Talent Management, Employee Relations, Diversity, Equity, and Inclusion (DEI), Organizational Development
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